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Please read: Contact from Clutch employees will always come from the domain @clutchnow.com ONLY and we will always provide a phone number where you can contact us. Clutch will NEVER present a job offer without a verbal or video interview, and we will never ask you to transfer or pay money to get hired. If you are skeptical about any email, communication, or job offer, please reach out to us directly!

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Chief Operating Officer

  • Location Warwick Township, Pennsylvania, USA
  • Job Type Direct Hire
  • Posted September 27, 2026

Role: Chief Operating Officer (COO) 

Location: Warwick Township, PA 

Compensation: Up to $275,000

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow. Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move. We care, we're honest, and we hustle—that's what makes us Clutch.

Clutch is looking for an entrepreneurial, high-impact Chief Operating Officer for a client of ours—a premier, high-performance consulting firm built for businesses that demand excellence. We are seeking a senior executive operator to co-pilot company growth, deepen executive client relationships, and architect the operational foundation required for our next phase of expansion.

About the Opportunity: This is far from a traditional, behind-the-scenes COO role. As a critical anchor of the executive leadership team and a primary strategic partner to the CEO, you will maintain a heavy outward-facing footprint. You will act as a trusted senior advisor to client leadership, solving complex challenges across customer experience, go-to-market strategy, digital acceleration, and operational execution. Internally, you will translate corporate vision into measurable outcomes, driving financial discipline, cross-functional accountability, and operational scalability.

Key Responsibilities:

  • Executive Client Strategy & Account Growth: Serve as a high-level strategic advisor to key clients, deeply understanding their industries and business models. Build trusted C-suite relationships, participate in high-stakes strategy sessions, identify expansion opportunities, and transition project-based work into enduring, long-term partnerships.
  • Operational Architecture & Execution: Oversee day-to-day internal operations. Translate the CEO's growth roadmap into clear, actionable operating plans, establish robust performance rhythms, and build scalable processes that protect the firm's nimble, entrepreneurial culture.
  • Financial Stewardship & Profitability: Partner with executive leadership to manage revenue, forecasting, budgeting, and overall financial health. Track critical service-industry metrics (gross margins, utilization, capacity, and project profitability) to eliminate inefficiencies and boost productivity.
  • Team Leadership & Talent Alignment: Mentor department heads and senior leaders, instilling a culture of high performance and rigorous accountability. Partner on workforce planning, org-structure optimization, and professional development to ensure the right people are driving key initiatives.
  • Delivery Governance & Resource Management: Ensure the firm consistently delivers exceptional value to clients. Align internal execution with broader business goals, streamline resource allocation, and act as an executive escalation point to safeguard client health and project quality.

What We Are Looking For:

  • Senior executive leadership experience within a consulting, professional services, marketing, digital, or client-services organization.
  • A proven track record of acting as a trusted advisor to senior client executives, expanding accounts through strategic insight rather than traditional sales alone.
  • Deep financial and commercial acumen, with a firm grasp of professional services economics, margin optimization, and capacity forecasting.
  • An executive presence that commands respect in client boardrooms, paired with a builder's mindset capable of translating high-level strategy into rigorous, accountable operational execution.

Please read: Contact from Clutch employees will always come from the domain @clutchnow.com ONLY and we will always provide a phone number where you can contact us. Clutch will NEVER present a job offer without a verbal or video interview and we will never ask you to transfer or pay money to get hired. If you are skeptical about any email or job offer, please reach out to us directly.

#LI-SP1

TESTIMONIALS

"I have had a great experience with the team at Clutch—from interviewing to placement, they listened to my needs and found me what I was looking for. They are excellent to work with on an ongoing basis, and I trust that when I am looking for additional freelance work, they'll help me land it!"
LindsaySan Francisco, CA
"I had a fantastic experience with Clutch. They had great opportunities I would not have otherwise found. After interviews with three different companies, I finally found the perfect match. I worked with Cody, Ann Li, and Ginger. They were all professional, kind, and patient. Cody prepped me well for each interview. I can't thank Clutch enough!"
ClaireKillingworth, CT
"I loved working with Clutch. They've gotten me a graphic design opportunity very quickly. The process started with a phone call and I was able to secure a contract position within 2 weeks of the initial call. I'm looking forward to working with this agency in the future."
JeffSan Francisco, CA
"Absolutely 100% would suggest Clutch to anyone looking for a position in the digital, creative, and marketing world. Thank you for all of your professionalism and hard work! Thank you Cody and the team at Clutch for all of your professionalism and handwork (and for overall being awesome human beings)!"
EleanorPhiladelphia, PA
"Graduating and finding job openings during the pandemic was extremely challenging and at times discouraging. Cody was so helpful when it came to finding roles for me and he was so easy to get in touch with. He ended up helping me book a great freelance gig with a mid sized agency that got my career off the ground! I definitely plan on using Clutch to find jobs in the future!"
AllieBedford, PA
"I have to say out of all the recruiters in Philadelphia none of them have proved to be as successful, relentless and passionate about getting their client a job. I had the pleasure of working with Cody Michalowski and I couldn't have been happier at the level of commitment he put in. Not only did he meet my expectations, but exceeded them in finding me a position in only 2 weeks! Thank you Cody and the team at Clutch for being awesome at what you do!"
BenNovi, MI
"Clutch lives up to their name. They work arduously to find the right fit and are there when you need them. Always. My experience with them as been nothing less than spectacular. They shouldn't be bundled with the word "recruiter" or "headhunter". Their personal approach gives you hope and confidence that they will solve any problem at any cost. They redefine the job hunting experience."
KenElmira, NY
"Clutch is clutch, pun intended, but also an authentication to who they are as a company. Clutch is a great creative staffing firm. I worked with Cody and he is fantastic! He was always available when needed and offered the perfect amount of guidance, not pushy or insistent. I highly recommend them."
HarrietPhiladelphia, PA

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