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Associate Director, Experience Strategy (Pharma Agency)

  • Location USA
  • Job Type Contract
  • Posted April 16, 2026

Role: Associate Director, Experience Strategy (Pharma Agency)

Rate: $50-55/hr

Project Details

  • Duration: 2-month initial contract.
  • Potential: Possibility for extension based on performance and project needs.
  • Location: 100% Remote (must be authorized and located in the US)

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch.

Our client is seeking a strategic, data-driven Freelance Associate Director of Experience Strategy for a 2-month contract (with the potential for extension). This role is fully remote and is ideal for a strategist who thrives at the intersection of CRM, healthcare, and analytics. Looking for a collaborative partner who understands the nuances of the pharmaceutical agency landscape and can translate complex data into actionable multi-channel strategies.

While we are ideally looking for a seasoned Associate Director, we are open to Senior Strategists looking to step up, provided they have the specific technical and industry experience required.

Key Responsibilities

  • CRM Strategy Lead: Drive the development of high-impact CRM programs, including patient and HCP journeys, trigger-based messaging, and loyalty frameworks within the pharmaceutical space.
  • Data-Driven Insights: Partner with Analytics teams to interpret performance data, turning metrics into strategic optimizations for ongoing campaigns.
  • Pharma Navigation: Apply deep knowledge of healthcare marketing regulations and the "liquid workforce" model to deliver compliant, innovative solutions for agency clients.
  • Cross-Functional Collaboration: Work seamlessly with Creative, Account, and Tech teams to ensure strategic alignment from initial brief to final execution.
  • Client Interfacing: Act as a strategic advisor to agency stakeholders, presenting complex CRM and data concepts in a clear, compelling manner.



Qualifications & Skills

  • Pharma Expertise: Proven experience in the pharmaceutical or healthcare marketing sector is required.
  • CRM & Automation Mastery: Deep understanding of CRM platforms (e.g., Salesforce Marketing Cloud, HubSpot) and lifecycle marketing.
  • Agency Experience: A solid grasp of the boutique and mid-sized agency landscape and how to operate effectively within a fast-paced agency environment.
  • Analytical Mindset: Comfortable working with data sets to identify trends and inform strategic pivots.
  • Collaborative Spirit: A "team-first" mentality with the ability to integrate into established cross-functional groups quickly.

Please read: Contact from Clutch employees will always come from the domain @clutchnow.com ONLY and we will always provide a phone number where you can contact us. Clutch will NEVER present a job offer without a verbal or video interview and we will never ask you to transfer or pay money to get hired. If you are skeptical about any email or job offer, please reach out to us directly.

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